"Dell and EMC have enjoyed a successful storage partnership since late 2001. But despite Round Rock, Texas-based Dell Inc.'s fast-growing storage sales and the shipment of more than 7,000 co-branded Clariion systems, users claim that the company's technical support for enterprise storage is not ready for prime time."
"One of Dell's customers has gone on the record with his dissatisfaction. Dr. Jeffrey Skolnick, director of the Center of Excellence in Bioinformatics at the University at Buffalo, said Dell "lost interest" in his installation. "Unfortunately, the level of customer service and technical support that Dell provided was not what I had hoped for," said Skolnick."
The Miami Herald Bioinformatics 'Star' Criticizes Dell Computer at Buffalo, N.Y., College
"Bioinformatics star Jeffrey Skolnick has created a stir at the University at Buffalo by criticizing his Dell supercomputer -- announced with fanfare in 2002 -- and switching his allegiance to rival IBM Corp.
The highly public flap has prompted UB administrators to come to the defense of Dell, a deep-pocketed research partner."redux [03.25.04]
Buffalo News IBM, Buffalo uni team on supercomputing for bio deal
"The University at Buffalo Center of Excellence in Bioinformatics has installed an IBM Corp. supercomputer built on blades and also will work with IBM researchers who will provide algorithms to aid protein pattern and correlation discovery, the company and the center announced Thursday."
"The new supercomputer that will handle the intensive computational work will have a peak performance of more than 1.32T flops and will consist of a cluster of 266 IBM eServer BladeCenter HS20 systems running Red Hat Advance Server 2.1 Linux."
“Bioinformatics will be at the core of biology in the 21st century. In fields ranging from structural biology to genomics to biomedical imaging, ready access to data and analytical tools are fundamentally changing the way investigators in the life sciences conduct research and approach problems. Complex, computationally intensive biological problems are now being addressed and promise to significantly advance our understanding of biology and medicine. No biological discipline will be unaffected by these technological breakthroughs.”BIOINFORMATICS IN THE 21st CENTURY
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